NEW BOOK LAUNCH
The Secret Superpower of High-Functioning Leaders
“Smart leaders rely on IQ. Great leaders master EQ. High-functioning leaders add the missing link - PQ, Process Intelligence.”
How Process Intelligence (PQ) Creates Unstoppable Teams and Unbeatable Results
For decades, leadership development has stopped short. Organizations hire for IQ, train for EQ, and hope that’s enough. It isn’t.
This book introduces the third dimension of leadership, Process Intelligence (PQ), and shows why it’s the superpower of sustainable, high-performing leaders.
Through real-world examples, practical tools, and four non-negotiables of PQ, Shane Yount and Rob Kornblum reveal how leaders at every level can:
Build systems that outlast personalities
Create clarity and accountability that sticks
Scale excellence without burning out leaders
Leave a true leadership legacy
Whether you lead a small team or an entire organization, this book provides a clear path to move from firefighting to focus, from personality-driven to process-driven leadership.
About the Book
What You’ll Learn
High-functioning leaders aren’t born. They’re built.
Inside, you’ll discover:
How to avoid the “Intelligence Trap” of promoting based on IQ alone
Why EQ matters but isn’t enough without sustainable systems
The 4 pillars of Process Intelligence: Business Acumen, Execution, Communication, and Ideal Behavior
How to create organizations that thrive — regardless of who’s in charge
“The value his processes and methodologies brought my organization of more than 600 people and $400M in operating revenue has been transformational… We have driven the business forward financially, modernized systems, and developed our workforce by leaps and bounds. Shane is a transformational leader.”
— Anthony Fabrizio, Deputy Commander, Crane Army Ammunition Activity

About the Authors
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Chairman
Shane A. Yount is a nationally recognized thought leader, author, and Chairman of Competitive Solutions, Inc. (CSI), an international Business Transformation consulting firm which pioneered the acclaimed organizational development system known as Process Based Leadership® - A business transformation methodology designed to create a sustainable culture of clarity, connectivity, and consistency through the use of Non-Negotiable Business Processes.
Since 1991 he has led the offices of CSI in becoming one of the nation’s most recognized Business Transformation consulting firms, personally working with such organizations as Michelin, Genentech, Pfizer, Lockheed Martin, the Department of Defense, and many others.
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CEO & President
Rob Kornblum brings over 25 years of experience as a growth company executive, entrepreneur, and venture capitalist. He is currently the President and CEO of Competitive Solutions, Inc. (CSI), a global consulting firm known for pioneering Process Based Leadership® , a proven system for driving organizational alignment, accountability, and engagement.
Before joining CSI, Rob served as Portfolio Fund Manager and Principal at the American Family Insurance Institute, a social impact venture capital fund, where he held board positions at nine high-growth startups. Earlier in his career, he held senior leadership roles at both public and private companies. His experience includes leading strategy and business development at Monster.com, serving as VP/GM at Bullhorn, and managing channel development at Manugistics. He also oversaw P&L and product strategy for LifeCare, a provider of employee benefits and EAP services. Rob is also a best-selling author, speaker, and entrepreneur coach. He began his venture capital career as a Kauffman Fellow, an exclusive membership and training program.
What leaders are saying about the principles behind Leadership PQ
Prior to 2025 Competive Solutions has authored four books. All of these share the knowledge and experience of Process Based Leadership® that CSI has gained through its years of service with the world’s most powerful organizations. Details and links to purchase three of them on Amazon are below.
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Over the past decade, business leaders have been given a number of different road maps to success, all of which promised viable how-to solutions for business growth. They were very good maps, yet, with few exceptions, they did not guide us to a sustainable level of success.
What’s missing? A true GPS for leaders.
Utilizing the five simple steps associated with your car’s GPS system, this guide shows executives how to manage expectations and measure employee engagement and accountability while boosting productivity. Having brought their critical insight and innovation to bear at firms like Michelin Tire, Harley-Davidson, Learjet, Lockheed Martin, Boeing, NovaChem, DuPont, Boar’s Head, Kroger, Revlon, Pfizer, Genentech, and Merck, the authors now present the ultimate resource for leaders.
Learn How To:
Establish Key Benchmark Indicators
Design Leadership “Parameters”
Set Destination Goals
Track Company Progress and Incorporate Accountability
Define Behavioral Expectations Among Staff
Implement Business-Focused Scorecards to Educate, Facilitate, and Motivate
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ItemTimeless or Temporary – What will your leadership legacy be?
All too soon the day will come when you will leave your current leadership position – be it to move up, to move on, or even one day, to retire. Have you given any thought to what your leadership legacy will be? Will the organization you leave behind be able to prosper without you? Have you created a culture where visible and auditable systems drive clarity, connectivity, and consistency throughout the organization? Have your behaviors inspired others to grow, develop, and excel in the next generation of leaders? Have you elevated expectations of engagement, creating a culture of collective accountability? Or, have you fallen into the trap thousands of leaders today have fallen into – achieving performance through proximity, persuasion and position? This, in essence, is managing by personality and is demonstrated by a key factor required for achieving performance – you. For things to happen right, you have to be there. Your physical presence is required. Are you such a leader? A leader who has mastered selective engagement? A leader who has learned to be extremely persuasive in order to convince individuals to be engaged? A leader whose presence gives workers confidence, but whose absence causes the team’s confidence to diminish?
There is hope…
This book makes clear the qualities and, perhaps more important, the systems required for leaders at all levels to leave a leadership legacy. Cultivate these qualities as you put into place the sustainable performance systems explained herein and you will leave a legacy you can be proud of. description
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Many in positions of leadership feel overwhelmed because it used to be they told subordinates what to do and their subordinates did it. Not so today. Leaders are no longer managers or directors, they’re considered to be coaches. Unfortunately, under this new philosophy, many on the team simply don’t pull their weight–unless the team leader knows and uses the techniques shared in this book. Steps are given that when taken will form a process leaders can use to spread out the work evenly, and create a situation where everyone does a fair share. Called PROCESS BASED LEADERSHIP, this is a no nonsense way to organize and conduct business anyone can put in place to create shared responsibility throughout the organization that will in inevitably lead to getting the job done quickly and getting it done right.
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Confessions of an UnManager: Ten Steps to Jump Start Company Performance by Getting Others to Accept Accountability
This book reveals techniques that resulted in an increase in revenue of 120 percent at a business unit of Nortel. It states and explains ten basic principles of “UnManagement” which are made vivid and clear through entertaining, practical examples, and real life anecdotes. The authors share these lessons in the form of a novel that follows the experiences of a new general manager, Trisha Morris, upon her arrival at the FineFax manufacturing plant. It is an engaging and enlightening look at how corporate culture must change in order to meet the challenges of an ever leaner, yet complex world of business.